Free UK Mainland Delivery

14-Day Returns Policy

Delivery in 3 to 5 Working Days

Our Postman and Delivery Drivers Love our Brizebox!

Our postman and delivery drivers love our Brizebox, it’s so quick and easy for them. For us it means no missed deliveries and consequent long drives to collect missed post. Installation was easy and when I encountered a problem after 12 months use, the support was swift and responsive (It turned out that I just needed to tighten a screw on the locking mechanism, so not an actual problem but I was still impressed with the customer service). I’ve had my box for about 15 months now and am really pleased with it and would recommend it to anyone.
Peggy.

The Brizebox Guarantee.

PLEASE NOTE: Our guarantee has changed from 2 years to 3 years on 23rd January 2025 for new orders. Any boxes purchased before this date will remain covered by the 2 year guarantee as stated at the time of purchase.


At Brizebox, we take pride in manufacturing durable, high-quality Parcel Delivery Boxes designed to last. We value our reputation and aim to provide reliable products that meet your expectations.

We guarantee your Brizebox will be free from defects in materials and workmanship for a period of 3 years from the date of purchase.


If a defect is found within this period, we will repair or replace the affected part or product at our discretion, provided the issue falls within the terms of this guarantee.


What the Guarantee Covers:

  • Defects in materials or workmanship that affect the functionality of the product.

What the Guarantee Does Not Cover:

  • Normal wear and tear, including cosmetic damage (e.g., scratches, dents, or fading).
  • Damage caused by misuse, neglect, improper installation, or unauthorised modifications.
  • Damage resulting from exposure to extreme weather conditions, accidents, or vandalism.
  • Incidental or consequential damages.
  • This guarantee does not cover shipping or handling costs associated with returning or replacing the product.

How to Make a Claim:

 

To make a claim under this guarantee, contact us with:

  1. Proof of purchase (e.g., receipt or order confirmation).
  2. A description of the issue, including photos.

We reserve the right to inspect the product before honouring any claim. This guarantee does not affect your statutory rights.

Your satisfaction remains important to us, and we are committed to resolving any issues quickly and fairly.