Free UK Mainland Delivery

14-Day Returns Policy

Delivery in 3 to 5 Working Days

Frequently Asked Questions

Yes. The Flat Top Brizebox is suitable for both built-in and standalone installation. It can be integrated into a wall or secured to the ground or a wall as a standalone unit. It is weatherproof, so it does not need to be built into a surrounding structure to be used outdoors.

The name “Flat Top” describes the roof shape, not a restriction on how the box can be installed.

The main difference is the roof shape and the installation options. Curved Top models have a curved roof and are designed for standalone installation. Flat Top models have a flat roof and can be used for either built-in or standalone installation.

For a box that will be built into a wall, choose Flat Top. For standalone installation, either style may be suitable, depending on your preferred appearance and installation location.

Yes, the front and rear panels can be swapped easily, with no tools required. For the Extra-Large models, front or rear access is selected during assembly.

Yes, your Brizebox is made of galvanised steel which is powder coated with exterior grade paint to the highest standard.

Yes, your Brizebox can continue to receive parcels until full.

When full, your Brizebox will automatically lock, so a courier cannot deliver more parcels.

No, the courier simply accesses your Brizebox by turning the handle and pulling out the drawer. There is minimum intervention required and it is courier agnostic.

Yes, previously delivered parcels in your Brizebox are concealed, so they are hidden from prying eyes.

Yes, your Brizebox is ideal as a very secure letterbox and can hold a great many letters when you are away. These letters are also concealed, so no one can tell you’re away

Your Brizebox has a three point locking system made with stainless steel levers. It is very secure.

Your Brizebox is fitted with a foam base to help absorb the impact when a parcel is delivered. 

Yes, your Brizebox is made of galvanised steel which is powder coated with exterior grade paint to the highest standard. All fittings, such as hinges and locks, are also made of stainless steel. Your Brizebox comes with a three year guarantee.

Most insurance companies insure items that are stored inside and treat them in the same way they would your garage contents.

We suggest that you wipe your Brizebox with a soapy sponge every so often to keep it looking clean. Because of the high quality and smooth gloss finish of the powder coating, you will find that it restores its shine very easily.

The RAL colours are as follows:

Anthracite Grey – RAL 7016

Monument Black – RAL 9005

Yes, the door can be hung from either the left or right-hand side.

Yes the drawer can be removed.  To do this first unscrew the internal security plate by loosening the wing nuts. Then unclip the barb on the drawer runners. Once these are released the drawer can be carefully lifted out. 

The Brizebox Guarantee.

PLEASE NOTE: Our guarantee has changed from 2 years to 3 years on 23rd January 2025 for new orders. Any boxes purchased before this date will remain covered by the 2 year guarantee as stated at the time of purchase.


At Brizebox, we take pride in manufacturing durable, high-quality Parcel Delivery Boxes designed to last. We value our reputation and aim to provide reliable products that meet your expectations.

We guarantee your Brizebox will be free from defects in materials and workmanship for a period of 3 years from the date of purchase.


If a defect is found within this period, we will repair or replace the affected part or product at our discretion, provided the issue falls within the terms of this guarantee.


What the Guarantee Covers:

  • Defects in materials or workmanship that affect the functionality of the product.

What the Guarantee Does Not Cover:

  • Normal wear and tear, including cosmetic damage (e.g., scratches, dents, or fading).
  • Damage caused by misuse, neglect, improper installation, or unauthorised modifications.
  • Damage resulting from exposure to extreme weather conditions, accidents, or vandalism.
  • Incidental or consequential damages.
  • This guarantee does not cover shipping or handling costs associated with returning or replacing the product.

How to Make a Claim:

 

To make a claim under this guarantee, contact us with:

  1. Proof of purchase (e.g., receipt or order confirmation).
  2. A description of the issue, including photos.

We reserve the right to inspect the product before honouring any claim. This guarantee does not affect your statutory rights.

Your satisfaction remains important to us, and we are committed to resolving any issues quickly and fairly.