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How to Protect Your Brizebox

Thousands of customers worldwide have invested in a Brizebox. Having designed and developed our product in the UK, Brizebox has become the world’s leading secure Parcel delivery box. Discover how our secure design will protect your Brizebox and keep it secure so your belongings are always safe.

How we protect your Brizebox

Brizebox is our own patented design which is made of galvanised steel, powder-coated with exterior grade paint and our locks and hinges are made of stainless steel – these details ensure that your product is built with the most secure, high-quality material with a glossy finish which makes the product water, rust and weatherproof for those horrible rainy days. Rubber seals on the doors and drawer ensure there is no water ingress.

We have introduced ‘false door technology’ in our Brizeboxes. These act as a trap door akin to those you find on a theatrical stage. When the handle is turned to open the drawer, the mechanism draws the two flaps up, which allows the parcel to be put inside. Once the drawer closes, the flaps are released, and the parcel will then drop into the secure unit below.

Not just that, there is a secure three-point locking mechanism which is also made of stainless-steel! In case any couriers or passing neighbours try and sneak a peek into your Brizebox, we ensure that your previously delivered parcels are hidden from view – it is completely private to you only.

How you can maintain your Brizebox

Once you receive your own secure parcel box, your only job to protect your Brizebox is to keep it clean. To do this, simply use a soapy sponge and give it a little bit of TLC – due to the material, one simple wash every now and will keep it as new.

If for any reason you lose your keys or need replacements and extras to make your Brizebox experience even more exciting, then you can order them via our website.

Aside from those little details and small upkeep, we do everything else for you!

Our Brizebox promise

If everything we do to protect your Brizebox wasn’t enough, we offer an immediate replacement if there happens to be any defect in the materials or manufacturing, along with offering a 30-day quibble free return – just in case anything obscure took place regarding your new product.

How to Get Your Secure Parcel Box

Built-in or standalone, we’ll help keep your parcels safe. If you have any queries on how to protect your Brizebox, give us a call on 01372 230795, or contact us through our Online Chat and we’ll be happy to answer any questions!

The Brizebox Guarantee.

PLEASE NOTE: Our guarantee has changed from 2 years to 3 years on 23rd January 2025 for new orders. Any boxes purchased before this date will remain covered by the 2 year guarantee as stated at the time of purchase.


At Brizebox, we take pride in manufacturing durable, high-quality Parcel Delivery Boxes designed to last. We value our reputation and aim to provide reliable products that meet your expectations.

We guarantee your Brizebox will be free from defects in materials and workmanship for a period of 3 years from the date of purchase.


If a defect is found within this period, we will repair or replace the affected part or product at our discretion, provided the issue falls within the terms of this guarantee.


What the Guarantee Covers:

  • Defects in materials or workmanship that affect the functionality of the product.

What the Guarantee Does Not Cover:

  • Normal wear and tear, including cosmetic damage (e.g., scratches, dents, or fading).
  • Damage caused by misuse, neglect, improper installation, or unauthorised modifications.
  • Damage resulting from exposure to extreme weather conditions, accidents, or vandalism.
  • Incidental or consequential damages.
  • This guarantee does not cover shipping or handling costs associated with returning or replacing the product.

How to Make a Claim:

 

To make a claim under this guarantee, contact us with:

  1. Proof of purchase (e.g., receipt or order confirmation).
  2. A description of the issue, including photos.

We reserve the right to inspect the product before honouring any claim. This guarantee does not affect your statutory rights.

Your satisfaction remains important to us, and we are committed to resolving any issues quickly and fairly.